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FAQ

Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

We offer three styles of diffusers to suit every space:

  • Wireless Diffusers: like the Breeze and Studio; perfect for portability and small to medium spaces.
  • HVAC-Compatible Diffusers: like the Luxe, Grand Luxe, and Tower; ideal for large homes or commercial use.
  • Plug-In Diffusers: like The Whisper; compact, quiet, and perfect for bedrooms, bathrooms, and offices.

Yes! All Aromify diffusers use waterless cold-air diffusion technology. That means you never add water, and you never have to deal with mold, mist, or residue. Just pure fragrance, exactly the way it’s meant to be experienced.

For the best performance, we recommend using Aromify fragrance oils, which are specifically formulated for our waterless diffusers. Our oils atomize smoothly, won’t clog the system, and are designed to give you long-lasting, consistent scent delivery.

Yes! Our fragrances are kid-friendly and pet-friendly when used as directed. We use high-quality, responsibly sourced ingredients — but as with any fragrance product, we always suggest monitoring sensitivity and ensuring proper airflow.

Our diffusers are designed for every type of home or business:

  • Studio and Whisper: up to 500 sq ft
  • Breeze: up to 1,200 sq ft
  • Nova Luxe: up to 2,500+ sq ft
  • Tower and Grand Luxe: up to 3,500 sq ft depending on layout

Every space is unique — but we have a diffuser perfectly sized for yours.

Absolutely. Many of our diffusers, including the Breeze. Whisper, and Studio are completely standalone and cannot use HVAC connection.

The Grand Luxe, Nova Luxe and Tower are HVAC compatible and recommended only for customers looking for whole-home or large-space coverage.

Refill frequency depends on your usage, intensity setting, and schedule, but here’s what you can expect:

  • Because we use waterless cold-air diffusion, our oils last much longer than water-based diffusers.
  • Most customers only refill every 3–8 weeks on typical settings.
  • Larger units with bigger reservoirs can last even longer.

Set your schedule once, and let your home stay beautifully scented with minimal maintenance.

Free Shipping

All orders have free shipping.

Delivery Time

Orders take approximately 24 to 48 business hours to complete and are processed Monday to Friday.

Customer Care

Our advisors are ready to assist you from Monday to Friday.

Enhancing Environments Through Fragrance Innovation

Enhancing Environments
Through Fragrance Innovation

About Us